Disco duro nuevo de 1TB que solo muestra 31MB

Al final la solución ha pasado por hablar con el fabricante, en este caso WD España, y solicitar un RMA (reparación en garantía). En mi caso no correspondía con la ley en la mano, pero han tenido la consideración por mi caso particular, sin que sirva de precedente :), aplicando una garantía de 30 días. Parece ser que este tipo de errores no se pueden resolver así como así. Ya me pasó con el disco nuevo de un amigo. En ese caso fue un Seagate, y le pasó exactamente lo mismo que a mí. Solución, la misma, gestión de garantía y sustitución, en su caso, del disco por ser un DOA.

Suerte. Espero te logren ayudar

Si te fue útil, por favor cierra la pregunta con tu calificación para mi respuesta

Molina si usted revisa un poco, mencione la opción borrar todas las particiones del disco, esta opción, reinicia/limpia la tabla MBR del disco duro a cero, para con esto intentar solucionar, el error de capacidad de memoria (31mb), detectada, y restaure/reinicializa la capacidad original.

En mi caso, esta opción, corrigió un fallo en un disco de 500gb, que detectaba, 133mb, regresandolo a 500gb, luego de reiniciar el equipo. (Pero lamentablemente... meses después el disco, se apago y nunca más encendió, dejando en claro erase una avería más seria)

La verdad, en buena hora, lo pueda cambiar por garantía, ese es un defecto de fabrica serio.

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