hermestico

Experiencia

Hermes Vargas
1175 Ellesmere Road, Apt. 308 Scarborough, Ontario M1P 2X7
Phone: (416) 615-1883 (H), (416) 356-5415(Cell); E-mail: [email protected]
OBJECTIVE
To obtain a position in Customer Service
Summary of qualifications
· Bachelor?s Degree in Business Administration
· Good oral and written English skills, fluent Spanish speaker
· Highly motivated to learn
· Superior organizational skills
· Responsible and reliable
WORK EXPERIENCE
Administrative Assistant
Clear Janitorial & Maintenance Services, Toronto, ON (2002-2003)
· Accurately performed bookkeeping and payroll activities
· Provided quality customer service
General Labourer
Williams-Sonoma, INC. Toronto, ON (2002)
· Accurately unpacked and priced merchandise for stores grand opening
· Organized and tidied stockroom
Purchasing Manager
Association of Dairy Production and Industrialization, San José Costa Rica (1999-2000)
· Responsible for maintaining inventory levels of materials needed for the production and packaging of dairy products
· Negotiated with suppliers and subcontractors over prices and quality of goods
· Utilized spreadsheets and specialized inventory tracking programs for reporting and analysis purposes
Quality Control Laboratory Assistant
Association of Dairy Production and Industrialization, San José Costa Rica (1996-1999)
· Responsibly performed quality control analysis of ingredients in the pre-production process of dairy products
· Conducted bacteriology analysis of finished products
· Gained valuable and practical experience working with laboratory equipment
VOLUNTEER EXPERIENCE
Spanish Tutor and Work Placement Counterpart
Canada World Youth & Cultural Exchange
Association of Costa Rica, Costa Rica (1999-2000)
· Provided 1-1 and group tutoring in conversational Spanish to Canadian participants
· Helped to integrate Canadian participants to local environment
COMPUTER SKILLS
· Microsoft Windows 98,2000,XP · Microsoft Word 2002
· Microsoft Excel 2002 · Internet Explorer
EDUCATION
Customer Service Course, Direct Energy, Toronto, ON (2004)
Accounting Certificate Program, City Adult Learning Centre, Toronto, ON (2003)
English as a Second Language Program, Toronto Board of Education, Toronto, ON (2001-2003)
Bachelor?s degree in Business Administration, University Latina of Costa Rica, San Jose,
Costa Rica, (1996-2000)
Ontario Equivalency Summary: Bachelor?s Degree in Business Administration from a recognized University in Ontario, World Education Services, Academic Credential Evaluation, Toronto, ON.
References upon Request